Default Backups
The mXrap team will often ask you to perform a "default backup" when providing support, or if you're adding new apps. This allows us to work on your root in the same state you're using it in, so any settings or customisations are visible to us. It is good practice to do default backups regularly, as it makes it easier to identify or roll back any breaking changes. We recommend that a single device is used to manage the root folder in mXsync to prevent confusion. This device should be logged in to mXsync and would be responsible for completing all backups and applying patches.